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Advisory booklet - how to manage performance

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Managing employees' performance is a continuous process. It involves making sure that the performance of employees contributes to the goals of their teams and the business as a whole.

The aim is to continuously improve the performance of individuals and that of the organisation.

Good performance management helps everyone in the organisation to know:

  • what the business is trying to achieve
  • their role in helping the business achieve its goals
  • the skills and competences they need to fulfil their role
  • the standards of performance required
  • how they can develop their performance and contribute to the development of the organisation
  • how they are doing
  • when there are performance problems and what to do about them.

This booklet sets out the various elements of the performance management cycle. It examines how each part of the process can be made to work effectively and fit into the process as a whole. It also examines some of the pitfalls that may arise and how to deal with them.

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